Legal

Service & Booking Terms

This text is a draft and should be reviewed by a lawyer before going live. Marked fields PLACEHOLDER must be completed. The Turkish version prevails. Last updated: 30.09.2026

Our services are provided in cooperation with TÜRSAB- and D2-licensed agencies; payment and sales are processed through our licensed partner.

No online sales or payments take place on this website. The form is a non-binding request. The sales contract, payment and TÜRSAB/D2 responsibility belong to our licensed partner agency; Aetheria VIP Experiences acts as service provider, handling requests, coordinating the programme and providing the VIP vehicle/transfer service. The contract is formed between you and the agency when you accept its written quote.

1. Parties and roles

  • Service provider and data controller for form data: Aetheria VIP Experiences. Legal name, address and tax details are on the Contact / Imprint page.
  • Contact: destek@cairakuzey.cloud · +90 532 747 63 88
  • Partner agency responsible for sale, contract and payment: [PLACEHOLDER: partner agency name]
  • TÜRSAB licence no.: [PLACEHOLDER: TÜRSAB no.]
  • D2 licence no.: [PLACEHOLDER: D2 no.]

2. Process: Request → Quote → Confirm → Service

  1. You send date, guests, days and service via form, email, phone or WhatsApp.
  2. We send a written quote with scope, inclusions/exclusions (e.g. fuel, tolls, minimum hire), total price, payment schedule and cancellation terms, valid for the period stated.
  3. The booking is confirmed when you accept in writing and pay the deposit to the partner agency, which issues the invoice.
  4. The service is delivered as confirmed.

3. Usage terms

  • Minimum hire applies to VIP vehicle hire, CEO tours and boats.
  • Fuel is excluded for boats and out-of-town vehicle use; itemised in the quote.
  • Tours including alcohol are for guests aged 18+.
  • Sea programmes depend on weather; the captain’s safety decision is final.

4. Consumer rights

Where a distance contract is formed, pre-contract information is provided in writing with the quote. Under Art. 15/1-(g) of the Distance Contracts Regulation there is no withdrawal right for date-specific accommodation, transport and leisure services; cancellation follows the accepted quote and our Cancellation & Refund terms. Jurisdiction: İstanbul.